Returns

Q: How do you pronounce Bange?

It's pronounced just as it sounds. Range with a "B." We make backpacks made to give you range

RETURNS & EXCHANGES

If you are not completely satisfied with your purchase, you can Return it or Exchange it within 30 days for no additional charge. Please note all international sales are final.

Returns must be received in new and unused condition with original tags included. After we receive your item back to us, we will issue a refund or process your requested exchange.

You will need your order number and zip code associated with your order to initiate a Return or Exchange. Please let us know if you need help finding this information.

Please email returns@bangetravel.com to begin the process.

DEFECTS

Please visit our Warranty page.

FAQs

How do you pronounce Bange?

It's pronounced just as it sounds. Range with a "B." We make backpacks made to give you range

How do I wash my backpack?

Clean your backpack just as you would clean your favorite sweater. All products are machine washer safe. Throw it in on tumble low and let it air dry. Do not put it in the dryer. You may also spot clean the exterior using soap and warm water.

What is your warranty policy?

We will replace all products that have a manufacturing defect. Learn more about our limited lifetime warranty by clicking here.

What is your return policy?

If for any reason you are not completely satisfied with your purchase, you can return it or exchange it within 30 days for free. Learn more about our return policy by clicking here.

Where will my order ship from?

All orders ship out of our warehouse located in Irvine, CA, USA

How do I track my order?

You will receive an email with tracking information after your order has been processed and ready to be shipped. You may also click here to track your order

How do I cancel or change my order?

If you want to cancel or make any changes to your order, please contact us below or email us at support@shopbange.com within 24 hours of your purchase

Our customer support is available Monday to Friday: 8am-6pm ESTAverage answer time: 12h